Frequently Asked Questions

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  • We come right to your door—no car rides, no busy salons. Services are done right outside in our trailer, making it quick, convenient, and low-stress for your pup.

  • This varies from dog to dog. Some pups need their nails doing every 3 weeks others need less maintenance. We are happy to work with you to come up with a schedule that’s specific to your dogs needs!

  • Long nails aren’t just a cosmetic issue—they can affect how your dog stands and walks, and even lead to pain over time. Keeping nails short helps your pup stay comfortable, mobile, and happy.

  • Yes! Dental care is a huge part of your dog’s overall health. Regular brushing helps prevent plaque buildup, bad breath, and long-term dental disease. Preventing dental disease is much easier—and far less stressful for your dog—than treating it later.

  • Absolutely. One-on-one care in a familiar environment can make a huge difference for dogs who don’t love the chaos of a salon.

  • Your dog’s safety comes first. If they’re too stressed or it’s not safe to continue, we’ll stop and talk through options—no forcing, ever.

Policies

Booking and Cancellation

1

We require at least 24 hours' notice for cancellations. Late cancellations or no-shows will incur a no-show fee. If we arrive at your home and no one is present, a no-show fee may apply, and a deposit is required for rebooking.

Scheduling and Appointment Windows

2

Appointments fall within a specified travel window—please be home for the entire duration. Failure to do so may result in a no-show fee.

Safety First

3

Dog and groomer safety is our top priority. We reserve the right to refuse any appointment if conditions are unsafe. Services may be incomplete if safety cannot be ensured; a partial fee for time and travel may still apply.

Payment Terms

4

Payment is due at the time of service via debit, credit, or cash. Booking an appointment means you accept all policies outlined here.